With the opening of Stone Berlin and Stone Brewing World Bistro & Gardens - Berlin behind us, our new brewhouse is primed, tested and ready to brew the fourteen Stone Groundbreaking Collaborations. We promised each beer would be amazing and mind-blowing, and we’re not going to let you down!
For questions about the campaign or your specific beer order, please review the Frequently Asked Questions. For any additional questions or feedback, please email us at email@example.com.
Not to make excuses, but it’s no small feat to build a production brewery in a foreign country out of a historic gasworks complex. We wanted to take the time to build it right rather than risk sacrificing even the smallest amount of the quality and craftsmanship you have come to expect from us. We are extremely grateful for the support and patience our fans have shown and we promise the beers are next!
We’ve begun brewing in Berlin and all collaboration brew dates are tentatively scheduled to take place before the end of 2018 (all dates are subject to change). Check the Stone Groundbreaking Collaborations website for more information.
Keep in mind that we’ll need at least a few months between the brew date and the pickup date of each beer to allow for brewing, aging, bottling and shipping back to the United States. Timing will vary depending on the beer.
Our fulfillment team will contact you via email to review pickup details once each beer's release date approaches. Every time one of the beers you purchased is released, we will email you to let you know your bottles are available for pick-up and provide further instructions.
The Stone Groundbreaking Collaborations will come in commemorative 1.5-liter bottles with cork & cage tops. Special attention will go into each bottle to make them collection-worthy. Each bottle will have the Stone Berlin facade emblazoned on the front along with some interesting tidbits about the beer.
The most important things you or your proxy need to bring on the day you pick-up your beer are your personalized VIP Pass and a valid government issued ID. Without those items, you’re not eligible to receive any of the benefits described within this FAQ. And keep in mind, when picking up your beer, everyone in your party must be 21 years of age and present a valid government issued ID.
Each supporter of this campaign will receive his or her own personalized VIP Pass. By wearing this pass, you’re entitled to special benefits and our staff will be able to assist you better. We’re in the process of mailing out all VIP Passes, so it may take up to a couple of weeks for you to receive your pass.
All is not lost. Each email communication from us regarding your beer order will include a digital voucher containing your Customer ID number. As long as you have that, you’ll have the ability to pick up your beers and collect your Team Stone perks.
Any additional questions or issues – email us at firstname.lastname@example.org
To be eligible to receive the benefits below, you must present your personalized VIP PASS on the day you pick-up your bottle. If you didn’t receive your VIP PASS, please email our fulfillment team at email@example.com.
Your benefits include:
- Team Stone Discount on in-store merchandise on the day of bottle pick-up. This discount is not valid on any beer purchases. Up to 50% off/up to $500 in value. Discount varies per item and per location.
- One complimentary 4oz taster of a Stone Berlin Groundbreaking Collaboration or Stone Specialty Release Beer (availability may vary)
- Exclusive access to purchase full pours of any available Stone Berlin Groundbreaking Collaboration beers on draft
- One single Team Stone Dining Discount at the Stone World Bistro & Gardens in Escondido or Berlin the day of bottle pick-up (sorry, not our Liberty Station location). This discount is good for 50% off, up to $50.
We will email you once your beer is ready for pick-up and we will have a designated time frame for you. However, if you can’t make it within that time frame, you have up to one year from the release date to pick-up your beer. Plus, you can receive all pre-purchased bottles at once. Just email up to 72 hours prior to your arrival to let us know you’re coming.
For those of you eligible to receive Stone gift card(s), they are being mailed out together with your VIP Pass. Please note that you must present your Stone Brewing gift card at the time of purchase, no exceptions.
As for all guest brewery gift cards, we will be sending those out to eligible supporters along with each beer release update.
We’d love to, but shipping beer in the U.S. is not like sending a package in the mail. It’s a complex web of state-by-state regulations. Thus, we’ll work with you to schedule your pickup point from a designated Stone Brewing location when the beer is almost ready. Plus when you come visit in person, you get to take advantage of the Team Stone discounts and perks.
Yes. When the beer is almost ready, you’ll be notified and asked whether you want to pick it up or have it shipped. If you select the latter, there will be a charge to cover shipping and handling. However, we think you’ll want to come get it in person so you can have more beer and check out our awesome new state-of-the-art brewhouse and destination restaurant.
Anyone, including distributing companies and retailers, could purchase the beers during the campaign at the same price as the general public. There was no way for us to police who purchased the beers via that platform.
However, if any bottles should end up being resold at a retail establishment, they will have traveled from Distributor to Retailer and gotten marked up along the way, thus the Retailer will be selling them at a substantially higher price (that’s how the beer biz generally works…lucky for you, you were ahead of the game and got the long end of the stick). Added upside: If you regretfully passed on any bottles back in 2014, there could be an opportunity for you to expand your collaboration collection.
Additionally, we mentioned that there could be smaller format bottles made of each beer. Well, in response to the outcry from fans who didn’t opt in early but now want to purchase the collaborations, we will be making a small amount of each collaboration available in 750-milliliter bottles. These 750ml bottles will be priced equal to or greater than the price you early adopters paid to receive the larger, 1.5-liter bottle – because, after all, you deserve to be the only group receiving these unique beers in the rare 1.5L format at the special Stone Groundbreaking Collaborations price.
Once you have decided which beer you want, please email our fulfillment team at firstname.lastname@example.org. We will respond to your inquiry within 48 hours. Please note that if the single bottle is sold out, so is the case.
We understand being selective. We were VERY specific in our choices, too, as you can see from all the incredible collaborators we’re brewing with! We were firm on this in 2014 and must hold true to our word, out of respect for all the participants – no changes will be permitted.
Pretty damn rare! We ONLY sold the 1.5-liter bottles during the Stone Groundbreaking Collaborations campaign.
Sorry, but all sales are/were final. We trust that you purchased wisely and are at peace with your decision. Plus, we are VERY confident that you won’t be disappointed once you taste that first sip.
Nope – this was NOT a fundraising campaign, but actually a “presales” event for specialty bottled beers in celebration of the announcement of our Berlin brewery. To help raise awareness and rally our fans together, we offered the chance to prepurchase fourteen special collaboration beers to be brewed at Stone Berlin (after we built it, of course).
The crowdfunding website was a fun and interactive way to bring you beers that didn’t exist. Yet. We were selling 1.5-liter bottled “beer futures” at a special price that was unique to this campaign. Plus, we added some other perks with help from our longtime brewing compatriots from around the world.